shipping and policies

steello swimwear

shipping and policies

All items are made to order

Please allow production time ( see product description) before we ship to you.

Shipping

We ship worldwide.

All items are shipped by registered mail, with tracking/delivery confirmation.
After your item is shipped you will receive tracking code to follow your order.
All items will need to be signed for.           

Depending on customs, delivery may vary:
I
nternational shipping circa 10 to 14 days.
Europe: 3 to 7 days           

Please notice that all buyers are responsible for all import duties,taxes and fees related to their country. We are not responsible for goods that are lost or stolen in the mail.

shipping costs:(registered mail)

$15.00
Free shipping above $ 100.00
(enter code: STEELLO16 at checkout )

Payment:

method of payment is paypal.
If you would like a different payment option,
please contact.

Returns:     
Due to the custom design as well as the intimate nature of these items, we do not accept returns, unless the product is damaged at delivery. If there is a issue with the product,please contact us, we will do our best to correct the problem.           

Please know that any handcraft has subtle variations created in custom blended colors of the thread and are meant to add caracter to the piece and are completely normal.   

Care instructions:           
We recommend washing our crochet in luke warm water, flat dry.